{
  "activeRequest": [
    {
      "avatar": "",
      "name": "John Doe",
      "function": "Technical Support",
      "supportId": "SUP12345",
      "dateTime": "2024-11-02T14:30:00Z"
    },
    {
      "avatar": "",
      "name": "Jane Smith",
      "function": "Customer Service",
      "supportId": "SUP12346",
      "dateTime": "2024-11-02T15:00:00Z"
    },
    {
      "avatar": "",
      "name": "Mike Johnson",
      "function": "Billing Support",
      "supportId": "SUP12347",
      "dateTime": "2024-11-02T15:30:00Z"
    },
    {
      "avatar": "",
      "name": "Emma Brown",
      "function": "Technical Support",
      "supportId": "SUP12348",
      "dateTime": "2024-11-02T16:00:00Z"
    },
    {
      "avatar": "",
      "name": "Liam Williams",
      "function": "Account Management",
      "supportId": "SUP12349",
      "dateTime": "2024-11-02T16:30:00Z"
    }
  ]
}